Last Updated: November 2025
At NeuroThrive, we are deeply committed to safeguarding your privacy and protecting your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, utilization, and disclosure of your data when you access and use our services. It also explains your privacy rights and the legal protections available to you.
By utilizing our Service, you acknowledge and consent to the collection and use of your information as described in this Privacy Policy. We encourage you to read this document carefully to understand how we handle your data.
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SECTION 1: INTERPRETATION AND DEFINITIONS
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1.1 Interpretation Guidelines
Terms with capitalized initial letters carry specific meanings as defined below. These definitions maintain consistent meaning regardless of whether they appear in singular or plural form throughout this document.
1.2 Key Definitions
For the purposes of this Privacy Policy, the following terms shall have these meanings:
• Account: A unique, personalized account established for you to access our Service or specific features within our Service.
• Affiliate: Any entity that controls, is controlled by, or shares common control with NeuroThrive. "Control" is defined as ownership of 50% or more of shares, equity interest, or other voting securities for the election of directors or managing authority.
• Company: Throughout this document, references to "the Company," "We," "Us," or "Our" refer exclusively to NeuroThrive and its authorized representatives.
• Cookies: Small data files placed on your computer, mobile device, or other accessing device by our website. These files store information about your browsing activity and preferences to enhance your user experience.
• Country: New York, United States of America.
• Device: Any electronic device capable of accessing our Service, including but not limited to computers, smartphones, tablets, and other internet-enabled devices.
• Personal Data: Any information that relates to an identified or identifiable individual, enabling direct or indirect identification.
• Service: Refers to our website and all associated digital platforms operated by NeuroThrive.
• Service Provider: Any individual or legal entity engaged by the Company to process data on our behalf. This includes third-party companies or contractors employed to facilitate the Service, perform service-related functions, or assist in analyzing Service usage patterns.
• Usage Data: Information collected automatically through Service use or generated by the Service infrastructure itself, including page visit duration and interaction patterns.
• Website: The official NeuroThrive website and all associated web properties.
• You: The individual accessing or utilizing our Service, or the company, organization, or other legal entity on whose behalf such individual is accessing or using the Service.
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SECTION 2: COLLECTION AND USE OF PERSONAL DATA
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2.1 Categories of Data Collected
Personal Data
During your interaction with our Service, we may request certain personally identifiable information that enables us to contact or identify you. This information may include, but is not limited to:
• Email address
• First and last name
• Phone number
• Shipping and billing address
• Usage Data and interaction history
Usage Data
Usage Data is collected automatically during your interaction with our Service. This information may include:
• Your device's Internet Protocol (IP) address
• Browser type and version information
• Pages visited on our Service and navigation patterns
• Date, time, and duration of your visits
• Unique device identifiers
• Diagnostic and performance data
When accessing our Service via mobile device, we may automatically collect additional information including:
• Mobile device type and model
• Unique mobile device identifier
• Mobile device IP address
• Mobile operating system information
• Mobile browser type and version
• Unique device identifiers and diagnostic data
We also collect information transmitted by your browser whenever you visit our Service, regardless of the device used for access.
2.2 Tracking Technologies and Cookies
We employ cookies and similar tracking technologies to monitor activity on our Service and store specific information to enhance your experience. Our tracking technologies include beacons, tags, and scripts that help us collect data, improve service quality, and analyze usage patterns.
Types of Tracking Technologies:
• Browser Cookies: Small files placed on your device containing browsing information. You may configure your browser to reject all cookies or alert you when cookies are being sent. However, declining cookies may limit your access to certain Service features. Unless you have adjusted your browser settings to refuse cookies, our Service may utilize them.
• Web Beacons: Small electronic files (also known as clear gifs, pixel tags, or single-pixel gifs) embedded in certain sections of our Service and emails. These enable us to count visitors, track email engagement, and gather related website statistics, including section popularity metrics and system integrity verification.
Cookie Classifications:
Persistent Cookies: Remain on your device after you go offline and are used for authentication and preference retention.
Session Cookies: Temporary cookies deleted immediately upon closing your web browser.
Our Cookie Usage:
• Essential/Necessary Cookies
Type: Session Cookies | Administered by: NeuroThrive
Purpose: These cookies are fundamental to providing Service functionality and enabling feature access. They authenticate users and prevent fraudulent account activity. Without these cookies, certain requested services cannot be delivered.
• Cookie Consent Cookies
Type: Persistent Cookies | Administered by: NeuroThrive
Purpose: These cookies record whether users have acknowledged and accepted our cookie usage policy on the Website.
• Functionality Cookies
Type: Persistent Cookies | Administered by: NeuroThrive
Purpose: These cookies remember your preferences and choices when using our Website, such as login credentials and language settings. They provide a personalized experience and eliminate the need to re-enter preferences during subsequent visits.
For comprehensive information about our cookie practices and your available choices, please review the relevant sections of this Privacy Policy.
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SECTION 3: UTILIZATION OF YOUR PERSONAL DATA
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The Company may utilize your Personal Data for the following legitimate purposes:
• Service Provision and Maintenance: To deliver, maintain, and monitor the performance of our Service, ensuring optimal user experience and functionality.
• Account Management: To manage your registration as a Service user and provide access to various functionalities available to registered users.
• Contract Performance: To develop, execute, and fulfill purchase contracts for products, items, or services you have acquired, or any other contractual agreements made through our Service.
• Communication: To contact you via email, telephone, SMS, or equivalent electronic communication methods, including mobile application push notifications, regarding updates, informative communications about functionalities, products, or contracted services, and security updates when necessary.
• Marketing Communications: To provide news, special offers, and general information about products, services, and events similar to those you have previously purchased or expressed interest in, unless you have opted out of receiving such communications.
• Request Management: To process, attend to, and manage your inquiries and requests submitted to us.
• Business Transfers: To evaluate or execute mergers, divestitures, restructuring, reorganization, dissolution, or other sales or transfers of Company assets, whether as a going concern or through bankruptcy, liquidation, or similar proceedings, where Personal Data is among the transferred assets.
• Analytics and Improvement: For data analysis, identifying usage trends, evaluating promotional campaign effectiveness, and improving our Service, products, marketing strategies, and overall user experience.
3.1 Information Sharing Circumstances
We may share your personal information in the following situations:
• With Service Providers: To facilitate Service monitoring, analysis, and user communication.
• During Business Transfers: In connection with or during negotiations of mergers, Company asset sales, financing arrangements, or business acquisitions.
• With Affiliates: We may share information with affiliated entities, who are required to honor this Privacy Policy. Affiliates include parent companies, subsidiaries, joint venture partners, and entities under common control.
• With Business Partners: To offer specific products, services, or promotional opportunities.
• With Other Users: When you share information or interact in public areas, such content may be visible to all users and potentially distributed publicly.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
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SECTION 4: DATA RETENTION POLICIES
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The Company retains your Personal Data only for the duration necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use your Personal Data as required to:
• Comply with legal obligations
• Resolve disputes effectively
• Enforce our legal agreements and policies
Usage Data is generally retained for shorter periods, except when used to enhance security, improve Service functionality, or when legal obligations require extended retention.
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SECTION 5: INTERNATIONAL DATA TRANSFERS
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Your information, including Personal Data, is processed at the Company's operational facilities and at locations where processing parties are situated. This may involve transferring and maintaining your information on computers located outside your state, province, country, or governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.
Your consent to this Privacy Policy, followed by information submission, represents your agreement to such transfers.
The Company implements all reasonably necessary measures to ensure your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur to any organization or country lacking adequate controls, including appropriate security measures for your data and personal information.
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SECTION 6: YOUR DATA DELETION RIGHTS
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You possess the right to delete or request our assistance in deleting Personal Data we have collected about you.
Our Service may provide functionality enabling you to delete certain information from within the platform.
You may update, amend, or delete your information at any time by:
• Signing into your Account and accessing account settings
• Contacting us directly to request access, correction, or deletion of your personal information
Please note that we may be required to retain certain information when legal obligations or lawful bases necessitate such retention.
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SECTION 7: DISCLOSURE OF PERSONAL DATA
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7.1 Business Transactions
If the Company participates in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide advance notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
7.2 Law Enforcement Requests
Under specific circumstances, the Company may be legally required to disclose your Personal Data in response to valid requests from public authorities, including courts and government agencies.
7.3 Other Legal Requirements
The Company may disclose your Personal Data when we believe in good faith that such action is necessary to:
• Comply with legal obligations
• Protect and defend Company rights or property
• Prevent or investigate potential wrongdoing related to the Service
• Protect the personal safety of Service users or the public
• Shield against legal liability
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SECTION 8: DATA SECURITY MEASURES
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The security of your Personal Data is of paramount importance to us. We implement commercially reasonable security measures to protect your information, including:
• Advanced SSL encryption for data transmission
• Secure server infrastructure
• Regular security assessments and updates
• Access controls and authentication protocols
However, please understand that no method of Internet transmission or electronic storage is completely secure. While we strive to protect your Personal Data using industry-standard security practices, we cannot guarantee absolute security.
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SECTION 9: CHILDREN'S PRIVACY PROTECTION
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Our Service is not directed toward individuals under 13 years of age. We do not knowingly collect personally identifiable information from anyone under 13.
If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us immediately. Upon discovering that we have collected Personal Data from anyone under 13 without verified parental consent, we take immediate steps to remove that information from our servers.
In jurisdictions where consent serves as the legal basis for processing and parental consent is required, we may require such consent before collecting and using information from minors.
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SECTION 10: THIRD-PARTY WEBSITE LINKS
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Our Service may contain links to external websites not operated by NeuroThrive. Clicking on third-party links will direct you to those external sites.
We strongly recommend reviewing the Privacy Policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
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SECTION 11: POLICY UPDATES AND MODIFICATIONS
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We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the revised Privacy Policy on this page.
For significant changes, we will notify you via email and/or prominent notice on our Service prior to the change taking effect, and we will update the "Last Updated" date at the top of this document.
We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information. Changes become effective immediately upon posting on this page.
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SECTION 12: CONTACT INFORMATION
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If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our website's contact form or customer support channels.
We are committed to addressing your privacy concerns promptly and thoroughly. Your trust is essential to us, and we take all privacy-related inquiries seriously.
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Thank you for trusting NeuroThrive with your personal information. We are committed to maintaining the highest standards of data protection and privacy compliance.